Leverage our expertise to reliably
Transform your Business
We integrate Lean, IT and ISO best practices to help IT-empowered businesses reliably achieve dramatic performance gains.
Business Improvement Assessments
With best practices and your business goals in mind, our tailored assessments generate core insights and strategic recommendations. With this base, we help you build a compelling improvement solution that optimizes value and provides the foundation for sustainable improvement.
Our seamlessly inter-woven process, technology and people-centric solutions reliably delivers impressive and sustainable Business Transformations.
Used globally to drive transformational change, Hoshin Kanri turbocharges enterprise-wide leadership, organizational alignment, planning and performance management, and relentlessly builds organizational capability.
ISO Management Systems
Our synergistic delivery of Lean streamlining and ISO ’s best practices delivers remarkable and rapid efficiency, quality and sustainability benefits.
We leverage IT best practices and Lean concepts in parallel to deliver seamlessly integrated, innovative technological solutions that provide reliable strategic contributions to your business.
The global gold standard for simultaneously delivering high value, streamlining processes and stripping waste, and instilling a Continuous Improvement (Kaizen) culture.
Training and Education
Our training and education “projects” are tailored for you with one intent: Build the human capability needed to fully realize Business Transformation benefits while achieving targeted performance gains.
Kaizen – Your Competitive Edge
Leading companies demonstrate that sustainability and enterprise – scale continuous improvement confer significant competitive advantage. With that in mind, we help you leverage your initial transformation gains, building the collective mindset, behaviours and systems that provide the foundation for ongoing improvement.
WHAT WE DELIVER
Transformations that meet target
Lean processes and improvement culture
Innovative, well-integrated IT solutions
ISO Best Practices and Certification
Improved customer experience
Superior organizational planning and alignment
Organizational agility and velocity
Improved leadership and talent development
Our Transformation Approach
IntelCx develops an initial understanding of your business, its vision and goals. With that in mind, we jointly create a comprehensive plan to objectively assess and benchmark your business.
We assess, benchmark and analyse your business, critically review the results with your leadership, and help them develop a comprehensive, objective and shared understanding of the current and emerging state of the business.
Our consultants train and lead a joint Conceptual Design Team to conceptually design the future state of your business, creating a compelling vision of excellence shared and supported by your leadership.
We provide extensive training to a joint Detailed Design team, and lead them to create and gain buy-in for a launch-ready, detailed future-state business design and transformation roadmap.
IntelCx provides the rollout structures and the intensive, hands-on training, governance and implementation support needed to ensure that the program stays on track and expectations are met.
We lead the implementation of a suite of best practices that lock-in performance gains, continually improve organizational capability and performance, and embed a solid foundation for sustainability.
Our Operating Values
Working with clients, customers and partners